Payment and dispatch
Dispatch
The shipping costs are dependent on the weight and number of articles in your order. If you choose shipping via DHL you'll receive a tracking link for your parcel. If you choose shipping via Post there won't be a tracking link. When finishing your order you can choose which shipping you prefer.
You can learn about your weight-based shipping costs by clicking on your shopping cart and then choosing "Edit shopping cart". Then, in the lower left corner you can choose from the available shipping methods and your shipping costs will be displayed.
Shipping inside of Germany
| Shipping service provider | Content | Costs |
| - | Downloads | free |
| Deutsche Post | 1x CD/Shirt/Bag/DVD/Book (up to 500g) | 3,90 € |
| Deutsche Post | 2x CD/Shirt/Bag/DVD/Book (up to 1kg) | 4,90 € |
| DHL* | all articles (up to 1kg) | 5,90 € |
| DHL* | all articles (up to 3kg) | 6,90 € |
| DHL* | all articles (up to 5kg) | 7,90 € |
Shipping inside of Germany takes 2 to 4 work days.
* We ship climate neutral with DHL GoGreen.
Shipping inside the EU
| Shipping service provider | Content | Costs |
| - | Downloads | free |
| Deutsche Post | all articles (up to 500g) | 5,90 € |
| Deutsche Post | all articles (up to 1kg) | 8,90 € |
| DHL*** | all articles (shipping EU Zone 1*) | 14,90 € + 1 €/kg |
| DHL*** | all articles (shipping EU Zone 2 & 3**) | 15,90 € + 1 €/kg |
* EU Zone 1: BELGIUM, DENMARK, FRANCE, LUXEMBOURG, MONACO, NETHERLANDS, AUSTRIA, POLAND, CZECH REPUBLIC
** EU Zone 2 & 3: ANDORRA, BULGARIA, ESTONIA, FINLAND, GREECE, IRELAND, ITALY, CROATIA, LATVIA, LITHUANIA, MALTA, PORTUGAL, ROMANIA, SAN MARINO, SWEDEN, SLOVAKIA, SLOVENIA, SPAIN, HUNGARY, CYPRUS
Shipping inside the EU takes 2 to 7 work days.
*** We ship climate neutral with DHL GoGreen.
Shipping outside the EU
| Shipping service provider | Content | Costs |
| - | Downloads | free |
| Deutsche Post | all articles (up to 500g) | 6,90 € |
| Deutsche Post | all articles (up to 1kg) | 11,90 € |
| DHL*** | all articles (shipping non-EU Zone 1 & 3*) | 17,90 € + 1 €/kg |
| DHL*** | all articles (shipping Non-EU Zone 4 & 5**) | 33,80 € + 3,10 €/kg |
* Non-EU Zone 1 & 3: ALBANIA, BOSNIA-HERZEGOVINA, FAROE ISLANDS, GREAT BRITAIN, GREENLAND, ICELAND, LIECHTENSTEIN, MACEDONIA, MOLDOVA, MONTENEGRO, NORWAY, SERBIA, SWITZERLAND, UKRAINE, BELARUS
** Non-EU Zone 4 & 5: AFGHANISTAN, EGYPT, ALGERIA, ARMENIA, AZERBAIJAN, BAHRAIN, BANGLADESH, BHUTAN, BRUNEI DARUSSALAM, CHINA, GEORGIA, INDIA, INDONESIA, IRAQ, IRAN, ISRAEL, JAPAN, YEMEN, JORDAN, CAMBODIA, CANADA, KAZAKHSTAN, QATAR, KYRGYZTAN, KUWAIT, LAOS, LEBANON, LIBYA, MALAYSIA, MALDIVES, MOROCCO, MEXICO, MONGOLIA, MYANMAR, NEPAL, NORTH KOREA, OMAN, EAST TIMOR, PAKISTAN, PAPUA NEW GUINEA, PHILIPPINES, RUSSIAN FEDERATION, SAUDI ARABIA, SINGAPORE, SRI LANKA, SOUTH KOREA, SYRIA, TAJIKISTAN, TAIWAN, THAILAND, TUNISIA, TURKEY, TURKMENISTAN, USA, UZBEKISTAN, UNITED ARAB EMIRATES, VIETNAM
Shipping outside the EU takes 3 to 10 work days.
*** We ship climate neutral with DHL GoGreen.
Payment
We offer the following payment methods:
- PayPal
- Pay now / Sofort
- Prepayment via bank transfer
Bank account when using prepayment (ATTENTION: new bank details since 1.1.2012!)
Kreismusik GmbH
IBAN: DE10500310001036112006
BIC: TRODDEF1
Reason for payment: "Order number #####"
(Please put your order number, so we can identify your payment!)