Payment and dispatch

Dispatch

The shipping costs are dependent on the weight and number of articles in your order. If you choose shipping via DHL you'll receive a tracking link for your parcel. If you choose shipping via Post there won't be a tracking link. When finishing your order you can choose which shipping you prefer.

You can learn about your weight-based shipping costs by clicking on your shopping cart and then choosing "Edit shopping cart". Then, in the lower left corner you can choose from the available shipping methods and your shipping costs will be displayed.

Shipping inside of Germany 

Shipping service provider Content Costs
- Downloads free
Deutsche Post 1x CD/Shirt/Bag/DVD/Book (up to 500g) 2,90 €
Deutsche Post 2x CD/Shirt/Bag/DVD/Book (up to 1kg) 3,90 €
DHL* all articles (up to 1kg) 4,90 €
DHL* all articles (up to 3kg) 5,90 €
DHL* all articles (up to 5kg) 6,90 €


Shipping inside of Germany takes 2 to 4 work days.
* We ship climate neutral with DHL GoGreen.

Shipping inside the EU

Shipping service provider Content Costs
- Downloads free
Deutsche Post all articles (up to 500g) 4,90 €
Deutsche Post all articles (up to 1kg) 8,90 €
DHL all articles (shipping EU Zone 1*) 12,90 € + 1 €/kg
DHL all articles (shipping EU Zone 2 & 3**) 14,90 € + 1 €/kg

* EU Zone 1: BELGIUM, DENMARK, FRANCE, LUXEMBOURG, MONACO, NETHERLANDS, AUSTRIA, POLAND, CZECH REPUBLIC
** EU Zone 2 & 3: ANDORRA, BULGARIA, ESTONIA, FINLAND, GREECE, GREAT BRITAIN, IRELAND, ITALY, CROATIA, LATVIA, LITHUANIA, MALTA, PORTUGAL, ROMANIA, SAN MARINO, SWEDEN, SLOVAKIA, SLOVENIA, SPAIN, HUNGARY, CYPRUS

Shipping inside the EU takes 2 to 7 work days.

Shipping outside the EU

Shipping service provider Content Costs
- Downloads free
Deutsche Post all articles (up to 500g) 4,90 €
Deutsche Post all articles (up to 1kg) 8,90 €
DHL all articles (shipping non-EU Zone 1 & 3*) 14,90 € + 1 €/kg
DHL all articles (shipping Non-EU Zone 4 & 5**) 31,80 € + 3,10 €/kg

* Non-EU Zone 1 & 3: ALBANIA, BOSNIA-HERZEGOVINA, FAROE ISLANDS, GREENLAND, ICELAND, LIECHTENSTEIN, MACEDONIA, MOLDOVA, MONTENEGRO, NORWAY, SERBIA, SWITZERLAND, UKRAINE, BELARUS
** Non-EU Zone 4 & 5: AFGHANISTAN, EGYPT, ALGERIA, ARMENIA, AZERBAIJAN, BAHRAIN, BANGLADESH, BHUTAN, BRUNEI DARUSSALAM, CHINA, GEORGIA, INDIA, INDONESIA, IRAQ, IRAN, ISRAEL, JAPAN, YEMEN, JORDAN, CAMBODIA, CANADA, KAZAKHSTAN, QATAR, KYRGYZTAN, KUWAIT, LAOS, LEBANON, LIBYA, MALAYSIA, MALDIVES, MOROCCO, MEXICO, MONGOLIA, MYANMAR, NEPAL, NORTH KOREA, OMAN, EAST TIMOR, PAKISTAN, PAPUA NEW GUINEA, PHILIPPINES, RUSSIAN FEDERATION, SAUDI ARABIA, SINGAPORE, SRI LANKA, SOUTH KOREA, SYRIA, TAJIKISTAN, TAIWAN, THAILAND, TUNISIA, TURKEY, TURKMENISTAN, USA, UZBEKISTAN, UNITED ARAB EMIRATES, VIETNAM

Shipping outside the EU takes 3 to 10 work days.


Payment

We offer the following payment methods:

  • PayPal
  • Pay now / Sofort
  • Prepayment via bank transfer

Bank account when using prepayment:
Kreismusik GmbH u. Co. KG
IBAN: DE12500310001036111000
BIC: TRODDEF1
Reason for payment: "Order number #####"
(Please put your order number, so we can identify your payment!)

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